Privacy Policy

A legal disclaimer

Last Updated: October 28, 2025

Aaeluwa Farms (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

By accessing our website, purchasing our products, or otherwise interacting with us, you agree to the terms outlined below.

1. Scope and Application

This Privacy Policy applies to all personal information collected, used, or disclosed by Aaeluwa Farms in the course of our business activities, whether through our website, online platforms, social media, or physical interactions (such as at our farm or retail locations).

2. What Personal Information We Collect

We collect personal information only as necessary to fulfill identified purposes. The information we may collect includes:

a. Identifying Information

Name
Mailing address
Email address
Phone number

b. Transaction Information

Purchase details and order history
Delivery address
Payment information (processed securely through third-party payment providers)

c. Technical Information

IP address and browser type
Device information
Website usage data through cookies or analytics tools

d. Communications

Messages sent via email, website forms, or social media
Feedback, reviews, or survey responses

We do not collect any personal information without your knowledge and consent.

3. How We Use Your Information

Aaeluwa Farms uses your personal information for the following purposes:

To process and fulfill your orders
To communicate with you regarding your purchases or inquiries
To provide customer support and respond to feedback
To send you promotional materials or newsletters (with your consent)
To improve our website, products, and services
To meet legal and regulatory requirements

We will only use your personal information for the purposes for which it was collected, except with your consent or as required by law.

4. Consent

By providing your personal information to Aaeluwa Farms, you consent to its collection, use, and disclosure as outlined in this Privacy Policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions. To withdraw consent, contact us at [insert contact email]. Note that withdrawing consent may limit our ability to provide certain services.

5. Limiting Collection, Use, and Disclosure

Aaeluwa Farms limits the collection of personal information to what is necessary for the identified purposes. We do not sell, rent, or share personal information with third parties, except as described below:

Service Providers: We may share information with trusted service providers (e.g., delivery companies, payment processors) who help us operate our business.
Legal Requirements: We may disclose personal information if required by law or to protect our legal rights.
Business Transactions: In the event of a merger, acquisition, or sale, your information may be transferred to the acquiring entity, subject to appropriate safeguards.

All third parties with access to personal information are required to maintain confidentiality and comply with PIPEDA standards.

6. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once no longer needed, information is securely deleted or anonymized.

7. Safeguarding Your Information

Aaeluwa Farms takes reasonable security measures to protect personal information against loss, theft, unauthorized access, disclosure, or modification. These measures include:

Secure data storage
Restricted access to personal data
SSL encryption on our website
Secure payment gateways via trusted partners

Despite these precautions, no system is completely secure. You share your information with us at your own risk.

8. Accuracy of Information

We make every reasonable effort to ensure that personal information is accurate, complete, and up-to-date. You may review and update your information at any time by contacting us at aaeluwafarms@gmail.com.

9. Access to Your Personal Information

Under PIPEDA, you have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate or incomplete.

To make such a request, please contact our Privacy Officer at the address below. We may require identity verification before providing access.

10. Cookies and Online Data

Our website uses cookies and similar technologies to improve user experience. Cookies help us:

Remember your preferences
Analyze site traffic and usage patterns
Personalize content and advertisements

You can adjust your browser settings to refuse cookies, but some parts of the site may not function properly.

11. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a child has provided personal data, we will delete it promptly.

12. International Data Transfers

If you access our website from outside Canada, your information may be transferred to and stored in servers located in other jurisdictions. We ensure that such transfers comply with Canadian privacy law requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will always be posted on our website with the “Last Updated” date revised accordingly.

14. Contact Information

If you have any questions, requests, or complaints about this Privacy Policy or our privacy practices, please contact:

Privacy Officer
Aaeluwa Farms
Email: aaeluwafarms@gmail.com
Phone:(403) 968-6313
Mailing Address:228 Lucas Common NW

Calgary, AB, T3P2B3

If you are not satisfied with our response, you have the right to contact the Office of the Privacy Commissioner of Canada (OPC) at:
Website: https://www.priv.gc.ca/
Phone: 1-800-282-1376